RETURNS FOR CREDIT - Due to the unique nature of the items that we offer, our products can often be used for short-term applications or one-time use, and no longer needed or wanted. Because of this, some items are deemed "non-returnable", unless the product is defective. Items not falling under the "non-returnable" policy are subject to the following policy:

• Unopened items may be returned within 14 days of receipt for a full refund, minus shipping costs
• Opened items in new/unused condition with no signs of wear can be returned within 14 days of receipt for credit and a 20% restocking fee will apply to cover the costs of processing the return
• After 14 days all sales are final, there are no returns, and the manufacturer's warranty applies
• Items returned without all of the original accessories, parts, and pieces may be assessed a restocking fee of 25% or up to the actual value to replace the missing/damage components.
• NOTE: Shipping fees are non-refundable 

EXCHANGES - At our sole discretion, we may allow certain items to be exchanged for store credit for other items in our store. This will only be permitted if the original item is in 100% unused condition. Once an item has been opened, has had the product seal broken, or has fingerprints, scratches, or other signs that the buyer has benefited from the use of the product, we will not be able to accept returns or exchanges for that item.

NON-RETURNABLE ITEMS - Certain items that we sell are not able to be returned for any reason (unless defective). These items include body-worn cameras such as hats, glasses, and watches. Also, hidden camera and bug detectors, and activated GPS tracking devices are not returnable, as well as software-based products such as computer monitoring and cell phone monitoring products. Below is a complete list of non-returnable products:

 

• Products that directly touch or contact the body (ie. hats, glasses, watches, etc)
• GPS Tracking Devices that have been opened or activated (Including all XtremeTrakGPS tracking devices)
• Camera and bug detection devices
• Opened or activated software products
• Listening or hearing devices
• Special order or custom items
• Any items that show wear, use, or evidence that buyer has benefited from use
• Any items that have been modified, changed, or altered in any way

DEFECTIVE ITEMS - All of our products go through rigorous quality-control testing procedures to ensure that all items are up to our strict quality standards. In the event that you receive a product from us that you feel is not working properly, please contact our support team which will provide support for the item. If our team deems the item potentially defective, we will do everything within our power to replace it with a working product as soon as possible. 

Items that stop working properly or are deemed defective after the initial 14 day return period are not eligible for return or credit, and are covered under our warranty policy. 

There are absolutely no returns without prior authorization and an RMA (Return Merchandise Authorization) Number. Any packages received without an RMA# will be refused. Any non-defective authorized returns are subject to a 20% Restocking Fee, unless item is being exchanged for another item in our store, in which case we may waive the restocking fee. Shipping fees are non-refundable.

 

UNDELIVERABLE/REFUSED PACKAGES - In the event that an order shipped is returned to us due to being undeliverable or by being refused, a $25 returned package processing fee will be imposed, and will be deducted from refund given. Original shipping cost will also be deducted from total refund. 
 

If you have any questions about our return/exchange policies, please contact us before purchase. By purchasing from this site, buyer agrees to all policies, including this return policy.

All items for sale at SpygearGadgets are covered by a minimum 90-day Limited Warranty. Some products may offer a longer warranty period. In the rare event that a product sold by SpygearGadgets is found to be defective, Buyer must contact Seller to arrange for Return Shipping. Return Shipping is the sole responsibility of the Buyer. Upon Seller's receipt of item, it will be inspected, and if found to be defective, will initiate the warranty service to fix or replace item, at Seller's discretion. If item is found to NOT be defective, or has been damaged by misuse, neglect, faulty installation, or improper usage, no replacement will be given, and item will be returned to Buyer at Buyer's expense. 

The design, configuration, and all site content is copyrighted or licensed to use by SpygearGadgets and/or parent company Clearlight Electronics. Nothing on this site (including, but not limited to site code, product description and text, images and graphics, flash animation, and videos) may be reproduced, republished, framed, or distributed in any manner, online or offline.

We take serious measures to protect our content, and utilize automated and manual copyright detection methods including, but not limited to, digital watermarks and other advanced copyright violation detection methods.

All product descriptions, specifications, and images are based on information provided by their respective manufacturers, and SpygearGadgets.com cannot guarantee the accuracy of any of this information. While we take every opportunity to verify product information, there may still be instances where information is inaccurate. As product information and specifications change frequently, we cannot be held responsible for these inaccuracies.

We make all attempts to resolve any disputes that may arise, but in the event that Buyer wishes to pursue a claim, suit, or dispute with SpygearGadgets or parent company Clearlight Electronics LLC, Buyer agrees to file suit in Fishers, Hamilton County, Indiana.

Last Updated: November 18, 2025