Q. How often is the vehicle location updated on the map?
The XT-300 offers the fastest updates on the market...location is updated every 10 seconds. If the unit is travelling less than 10mph, location will be updated every 20 feet. This is as opposed to cheaper trackers that only update every 1-2 minutes.
Q. How can I view the live vehicle location?
You can log in and view your vehicle (or fleet vehicles) location from any web browser on any internet-connected computer.
Q. Are there any monthly contracts or service agreements?
No there are not. Service is month-to-month, so you are not locked into any contracts or service agreements. Use the tracker simply as long as you need it.
Q. Is the vehicle tracking location saved anywhere?
Yes. Even if you don't see the vehicle's location live, you can see up to 90 days of historical driving data by logging into your account.
Q. How many vehicles can I track from a single account?
You can track up to 3000 vehicles from a single account, so if you have a large fleet of vehicles, you only need one master account. You can also create sub-accounts if needed.
Q. Can I create virtual fences or speed alerts?
Yes! You can set up virtual fences or speed alerts, so you can get notified if your vehicle leaves a pre-set area, or exceeds a certain limit that you set.
Q. Can I use this unit outside of the USA?
Our GPS live tracker can be used outside of the USA in dozens of other countries, but if you want to use it in a different country, you'll have to specify this at checkout so we can ship you the proper unit.
Q. Do I need the magnetic car case?
If you are planning on using the GPS device for vehicle tracking, we highly recommend using the optional magnetic mount case. This allows the best positioning for both GPS signal strength and covert operation.
Q. How strong is the optional magnetic mount case? Will it fall off?
The case is rated to be able to hold 80 pounds of weight, and with the tracker weighing only a few ounces, it would be almost impossible for it to fall off.
Q. How long will the battery last?
The battery will last up to 8-9 hours of tracking time. Since the device is motion-activated, that means if you drive about an hour a day, the device will last about 8-9 days. We also offer an extended battery pack kit which can last up to 75 hours.
Q. Is the belt clip removable if I don't need it?
Yes you can remove the belt clip if you don't need it, but you can leave it on there if you want to clip it on something, like a pocket for tracking a person.